Frequently Asked Questions
Answers to the questions we hear the most!
50 articles
What's New! ⭐️
What notifications can Dash send?
How to rotate an asset
Viewing a user's last login date
Cancelling your Dash DAM account
What support is available?
What's on the Dash roadmap?
How do I use Dash on mobile?
How do I set my profile picture?
Does Dash offer facial recognition?
Refer a friend and earn up to $1,600
How to leave Dash a review
How can I rename an asset's filename?
Can I sort folders and fields alphabetically?
Dash Keyboard Shortcuts
Dash's environmental and social policies
What AI does Dash use?
Deleting a user: What happens to their content?
Is Dash available in all countries?
🧪 Dash Beta Program
How to transfer collections and shares to a different user
Dash Troubleshooting
How to change the date format in Dash
How to send us your browser error logs
How to take a screenshot
How to clear your browser cache
How to allow Dash through your firewall
I'm having problems registering for a new Dash account
How to test Dash in a private window
Ad-blocker compatibility with Dash
If you can't find an asset
Why has my account been deactivated?
What browsers does Dash support?
Why am I being logged out of Dash?
What Single Sign-on (SSO) Options Do You Support?
What audio formats can Dash preview?
What file formats does Dash support?
Can I change my Dash subdomain?
How does Dash handle DPI?
Can Dash be white-labelled?
Can I convert my SSO login to email & password?
Can I change my email address?