Dash

Answers to the questions we hear the most!

Frequently Asked Questions

All the latest Dash announcements and features

What's New! ⭐️

Learn the various ways of being notified of activity in your Dash

What notifications can Dash send?

How to rotate an asset

Viewing a user's last login date

Cancelling your Dash DAM account

What support is available?

Learn about our roadmap and how you can submit ideas

What's on the Dash roadmap?

Learn about using Dash when out and about

How do I use Dash on mobile?

How do I set my profile picture?

Learn about our policy regarding facial recognition

Does Dash offer facial recognition?

Learn how to earn rewards by referring your friends

Refer a friend and earn up to $1,600

How to leave Dash a review

How can I rename an asset's filename?

Can I sort folders and fields alphabetically?

Dash Keyboard Shortcuts

Dash's environmental and social policies

Find out how Dash uses AI to supercharge its features

What AI does Dash use?

Find out what is retained and what is deleted when deleting a user

Deleting a user: What happens to their content?

Find out whether Dash can be used across the world, e.g. does Dash work in China?

Is Dash available in all countries?

Join our beta program and test new features early.

🧪 Dash Beta Program

How to transfer collections and shares to a different user

How to change your account contact

General

Pricing, upgrades and billing

Learn about invoices, billing and payment

Billing Frequently Asked Questions

Read answers to our most commonly-received questions about invoices

I have a question about an invoice

Do you offer any discounts?

Learn everything you can do to keep you billing details up to date

What can you do in your billing portal?

A selection of articles to cover general billing queries

General billing questions

Learn about how our subscriptions grow with you

Can I add more users and storage?

Can I bolt on specific features to my plan?

Information regarding our legacy tier-based plans

Tier-based plans

What counts towards monthly limits?

Learn about how your subscription reflects your usage

How will my value-based subscription grow with my usage?

Information regarding our usage-based plans

Value-based plans

Find some tips on what to do if Dash isn't working as expected

Dash Troubleshooting

Learn what to do if the date format isn't matching your region

How to change the date format in Dash

How to send us technical information to help troubleshoot issues

How to send us your browser error logs

Learn how to send us a screenshot when troubleshooting

How to take a screenshot

Learn a common troubleshooting technique if you are having problems using Dash

How to clear your browser cache

Learn what domains to whitelist on your network to allow Dash to function correctly

How to allow Dash through your firewall

Learn how to resolve issues when trying to sign up for Dash

I'm having problems registering for a new Dash account

Learn how to rule out browser issues affecting Dash

How to test Dash in a private window

Learn about any issues with ad blockers and how to rectify them

Ad-blocker compatibility with Dash

Learn the common reasons why assets aren't showing up!

If you can't find an asset

Why has my account been deactivated?

Troubleshooting

What browsers does Dash support?

Why am I being logged out of Dash?

Find out what options you have to log in to Dash

What Single Sign-on (SSO) Options Do You Support?

What audio formats can Dash preview?

Learn what digital assets you can store in Dash

What file formats does Dash support?

Learn about how to change the URL of your Dash account

Can I change my Dash subdomain?

How does Dash handle DPI?

Learn about controlling your brand when using Dash

Can Dash be white-labelled?

Can I convert my SSO login to email & password?

Can I change my email address?

Technical

Learn about the differences in features between Dash and Flickr

How does Dash compare to Flickr?

Product Comparisons

Privacy Policy

Cookie Policy

Log into Dash ➡

Visit our website ➡

Find answers and get help from Intercom Support and Community Experts

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