Frequently Asked Questions
Answers to the questions we hear the most!
58 articles
- What's New! ⭐️
- What notifications can Dash send?
- How to rotate an asset
- Viewing a user's last login date
- Cancelling your Dash DAM account
- What support is available?
- What's on the Dash roadmap?
- How do I use Dash on mobile?
- Customising your Dash user profile
- Does Dash offer facial recognition?
- Refer a friend and earn up to $1,750
- How to leave Dash a review
- How can I rename an asset's filename?
- Can I sort folders and fields alphabetically?
- Dash Keyboard Shortcuts
- Dash's environmental and social policies
- What AI does Dash use?
- Deleting a user: What happens to their content?
- Is Dash available in all countries?
- 🧪 Dash Beta Program
- How to transfer collections and shares to a different user
- How to change your account contact
- About Dash's demerger to an independent company
- What is metadata
- How to verify your account
- About our Social and Environmental policy
- Dash Troubleshooting
- How to change the date format in Dash
- How to send us your browser error logs
- How to take a screenshot
- How to clear your browser cache
- How to allow Dash through your firewall
- I'm having problems registering for a new Dash account
- How to test Dash in a private window
- Ad-blocker compatibility with Dash
- If you can't find an asset
- Why has my account been deactivated?
- Resetting a user's password
- What browsers does Dash support?
- Why am I being logged out of Dash?
- What Single Sign-on (SSO) Options Do You Support?
- What audio formats can Dash preview?
- What file formats does Dash support?
- Can I change my Dash subdomain?
- How does Dash handle DPI?
- Can Dash be white-labelled?
- Can I change my email address?
- Manage sign-in methods