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Frequently Asked Questions
Frequently Asked Questions

Answers to the questions we hear the most!

Charlie Pinker avatarEmily Lamb avatar
By Charlie and 1 other2 authors37 articles

General


What's New! ⭐️
How to rotate an asset
Viewing a user's last login date
Cancelling your Dash account
What notifications can Dash send?
What support is available?
What's on the Dash roadmap?
How do I use Dash on mobile?
How do I set my profile picture?
Does Dash offer facial recognition?
Power User Tips
Refer a friend to Dash

Pricing, upgrades and billing


Billing Frequently Asked Questions
Tier-based plans2 articles
Value-based plans2 articles

Troubleshooting


Dash Troubleshooting
How to change the date format in Dash
How to send us your browser error logs
How to take a screenshot
How to clear your browser cache
How to allow Dash through your firewall
I'm having problems registering for a new Dash account
How to test Dash in a private window
Ad-blocker compatibility with Dash
If you can't find an asset

Technical


What browsers does Dash support?
Why am I being logged out of Dash?
What Single Sign-on (SSO) Options Do You Support?
What audio formats can Dash preview?
What file formats does Dash support?
Can I change my Dash subdomain?
How does Dash handle DPI?
Can Dash be white-labelled?

Product Comparisons


What's the difference between Dash and Asset Bank?
How does Dash compare to Flickr?
Dash Help Centre
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