Sometimes you may want to transfer the collections and/or asset shares owned by one user, to be owned by another user. For example:
If you are deleting a user
If you are are changing your email address
In both of these situations, by default the collections are shares created by the deleted user will also be deleted.
If you would like to preserve these, you can transfer ownership of the collections or shares to a different user.
To do this, just get in touch via the in-app chat, letting us know:
The email address of the user who owns the collections or shares
The specific collections and/or shares you wish to transfer
The new user email address you wish the collections and/or shares to be transferred to
We'll do that for you behind the scenes and let you know when it has been done.