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Why has my account been deactivated?
Updated over a month ago

If you log in to Dash and see the error "Your account has been deactivated", this is almost always for one of two reasons:

  1. Your Dash administrator has cancelled your subscription and your subscription end date has been reached.

  2. There are outstanding invoices on your account that have exceeded the acceptable payment period.

If you require any help with either of the above scenarios, just get in touch via the in-app chat and we'll be happy to help.

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