When you signed up to Dash, you'll have chosen a plan, which comes with an amount of storage and users. For example, our legacy Growing plan lets you add up to 10 users and up to 50GB of assets. Meanwhile, our current usage-based plans include unlimited users.
How do I know how many users and storage I have in my plan?
You can see your allowances in any Dash invoice. If you don't have access to an invoice, just message us via the in-app chat and we'll confirm for you.
What happens if I use more than my subscription allowance?
Firstly, we never restrict your usage of Dash. You will always be able to add users and assets without reaching any forced blocks. Instead, we monitor usage and adjust your subscription according to your usage.
Customers on our legacy plans (Starting/Growing/Dashing)
ℹ️ Note: Our legacy plans are discontinued and are no longer available to new customers.
For users, we send an email giving 1 weeks' notice when we've seen additional users added to an account, giving you a chance to reduce your usage if you want.
For storage, we automatically increase your subscription based on your usage, at the rates shown below. This happens monthly, and you'll receive an incremental invoice to align your subscription with your billing period.
How much does additional storage and users cost?
Storage: £2.75 / $4.31 / €3.58 per 50GB
Users - price per additional user per month:
Starting plan = 10.45 / $16.39 / €13.59
Growing plan = £3.30 / $5.18 / €4.29
Dashing plan = £0.55 / $0.86 / €0.72
Customers on our current usage-based plans
For users, all of our current plans include unlimited users at no extra cost.
For storage, we automatically increase your subscription based on your usage. If the cost of your plan reaches the equivalent of the next plan tier, we will automatically upgrade you to this next plan.
This happens monthly, and you'll receive an incremental invoice to align your subscription with your billing period.
For example, if you are on our Start up plan and use 50GB of storage in the current month, we will upgrade you to the Small team plan next month as this will cost you the same price but has the added benefit of an additional 250 downloads/month.