If you have any questions at all about your Dash subscription, just email email@example.com or use the in-app chat and we'll be happy to help.
When do I get invoiced?
By default, our invoices are sent quarterly.
We can offer monthly invoicing if you prefer, but do require a credit or debit card to be provided for automatic payment.
Similarly if you prefer a longer-term payment plan such as annual, just let us know and we can support that too.
How can I pay my invoices?
Invoices can be paid using the following methods:
Using the payment link found in the invoice, and submitting your credit or debit card details. You can also choose to have these saved so that future invoices are paid automatically.
By bank transfer, using the details found at the bottom of the invoice.
My organisation uses Purchase Orders, is that ok?
Yes that's fine, just email the Purchase Order number to firstname.lastname@example.org.
Can I manage my subscription myself in Dash?
We don't currently offer in-app subscription management but it is on our roadmap! Until then, please use the in-app chat or email email@example.com if there's anything you would to know or change.