This article answers our most commonly asked billing-related questions.

When do I get invoiced?

By default, our invoices are sent quarterly.

We can offer monthly invoicing if you prefer, but do require a credit or debit card to be provided for automatic payment.

Similarly if you prefer a longer-term payment plan such as annual, just let us know and we can support that too.

How can I pay my invoices?

Invoices can be paid using the following methods:

  • Using the payment link found in the invoice, and submitting your credit or debit card details. You can also choose to have these saved so that future invoices are paid automatically.

  • By bank transfer, using the details found at the bottom of the invoice.

My organisation uses Purchase Orders, is that ok?

Yes that's fine, just email the Purchase Order number to

How can I download my invoices or update my billing information?

Click below to visit our billing portal where you can:

  • View and update your billing your information

  • View your previous invoices

To access the portal, use the primary email address that signed up to Dash originally, or any additional billing email addresses that you have specifically provided us with.

Can I change my subscription myself in Dash?

We don't currently offer in-app subscription management but it is on our roadmap!

My question isn't answered

If you have any questions at all about your Dash subscription, just email or use the in-app chat and we'll be happy to help.

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