👩🔧 Admin users only
Note: "Public share links" in this article refers to individual share links and collections. For downloads from portals, refer to this article.
When you've created an individual share link or collection for external users such as your retailers or clients, you may want to know which assets are being downloaded from these links, when, and in which format. This is something you can easily do in Dash.
Go to Admin > Account > View download activity > "x from public share links" button
You'll now see a breakdown of metrics for all your public share links together, including:
A chart showing downloads from all public share links over time:
Download events for all public share links, so you can keep track of downloads as they happen, as well as see a breakdown of what size format they were downloaded in:
FAQs
Can I see who is downloading my assets from a public share link?
Unfortunately, this is not possible, and will not likely be possible due to how public share links work. The purpose of public share links is that they allow any external users with a link to access them, and that a log-in isn't required. Due to a log-in not being required, it's not possible to gather any individual user data.
If you'd like to share Dash assets with specific people and track who has downloaded them, considering giving them a Dash log-in (all our latest plans come with unlimited users!) and only giving them access to certain folders with "Basic" permissions. More info on that can be found here.