Giving someone their own user account has a number of benefits:
Improving access to assets
Reduce the reliance on a small set of admins to distribute assets to others on request
Empower users to find assets themselves
Improve the visibility of your full asset catalogue
Allow external partners to find their own assets
Contributing to your digital library
Allow external asset creators and other colleagues to submit their own assets directly to you, with an optional approval process in place.
How to invite new users to Dash
You can invite individual users, or you can invite multiple users in bulk in one go.
As an admin, click the Admin icon:
Click Users & Groups
Click + New users
Enter the user(s) email address. You can copy and paste from a list or spreadsheet into the box too:
Choose to make the user(s) an admin or assign to one or more groups. If you did not make the user(s) an admin, you will then select which permission groups the user(s) should be a member of:
If you have selected a group with "Contributor" access, you will need to select the user(s) asset upload approval requirements. You will also have the option to select if they can create portals.
If you have selected a group with "Basic" access, you will only see the option to select if the user(s) can create portals.
Finally, you can customise the message shown on their invite email:
Click "Send invite(s)"
The contact(s) will receive an invitation email, which will guide them through to accessing your Dash, including allowing them to create a password or connect with their SSO.
⚠️ Note that additional users may incur additional cost, depending on your plan. See our pricing FAQ here.
Frequently asked questions
As an admin, can I restrict users to specific sign-in options?
Yes! Go to the "Settings" tab and you can then toggle on or off certain options:
Read more in our dedicated article here: Manage sign-in methods.
An invited user has not yet received their email invitation, what do I do?
Ask the user to double check their spam/junk mail folder. If they cannot find the invitation in there, they may need to whitelist our domain (@dash.app) on their email server.
As a more immediate and interim solution, you can manually copy their invitation link and send it them from your own email, outside of Dash:
Go to Admin > Users & groups
Click on the user's name
Select Get invitation link
If they are still having problems after doing this, please get in touch and we will be happy to help you resolve this.