Sometimes you may want to upload assets that are already in a folder structure, for example on your local machine.
If you would like to preserve this folder structure and asset locations when you upload assets to Dash, simply use the drag-and-drop feature and Dash will do this for you. Note: This option is not available if using "Add Files" to upload your assets.
Note that not all browsers support this functionality - we recommend using Google Chrome.
To upload assets in a folder structure to Dash
Sign in as an admin user (only admin users have permission to create folders while uploading).
On your computer, locate the top-level folder containing the assets you would like to upload.
Drag this folder onto your Dash browser window.
You will see a "drop to upload" message, and when you release the mouse the following window will appear:
Choose to either create the new folders, or just upload the asset contained within the folders you have selected.
In the next screen, choose where to upload the top-level folder to. If you click "Top level", the folder you dragged onto Dash will be created at the highest level in your Dash. Alternatively, choose a subfolder to have your folder uploaded at that level.
Frequently Asked Questions
Can I import a very large number of assets in folders this way?
If you want to import a large number of files and folders into Dash then we recommend using the bulk import feature. We can help with this (or even do it for you) - just ask in the chat.
I'm trying to upload a folder structure, but I'm not getting the pop-up asking me whether to include folders
As stated above, this pop-up will only appear if using drag-and-drop to add assets, not if using the "Add Files" feature. Make sure you're using drag-and-drop.
I'm seeing a "Your upload included some empty files" error. What does this mean?
If you're uploading files from a cloud drive, such as Dropbox or Google Drive, through File Explorer or Finder, this can mean the files haven't been downloaded to your computer yet. They appear in your folders, but the browser can't access the full files to upload them.
To fix this:
Download the files or folders from your cloud drive to your computer
Wait for the download to finish
Upload the downloaded files to Dash again
You can also try copying the files or folders to another local folder on your computer. This can prompt your cloud drive to download them. Wait for this to finish before uploading them to Dash.