Most Dash customers have a large number of files on local or network drives that they want to import into their Dash account. As it would take too long to upload these using a web browser, we have a file import feature to make this process as painless as possible.
💡 If your assets are in a cloud service such as Dropbox, Google Drive etc, you don't need to follow these instructions! Read this article to learn how to import these assets straight into Dash 👍
The steps below explain how to upload your local or network files to a cloud storage location (an Amazon S3 bucket) and then to import them from there into Dash.
Step 1: Prepare your files locally
Dash's 'import from S3' feature will automatically create folders within Dash to match the directory structure containing the imported files. You can easily re-organise assets once they are in Dash, but if you want to create a specific folder structure during the import, now's a good time to get your assets arranged.
💡 Now is a great time to prepare a metadata file if you also want to import metadata to these assets once they are in Dash.
Step 2: Prepare an Amazon S3 bucket
Follow these steps to create a 'bucket' in Amazon S3 (Amazon's business cloud storage solution that Dash uses). Alternatively, if you have your own bucket you can use that.
Once your bucket is created, you will need to know the Access Key ID, Secret Access Key and bucket name.
Step 3: Upload the files to the S3 bucket
Follow these steps to upload files into your s3 bucket from your desktop computer.
💡 We recommend you create a top-level folder in the upload client called "Import", and drag all files under that folder, as this keeps the imported files in one place in Dash, which you can then organise at your leisure.
Step 4: Import the files from the S3 bucket into Dash
In your Dash account, go to Admin > Import > File import.
Enter the required information:
The bucket name
The Access Key ID
The Secret Access Key
Leave the path field empty unless you have specifically located your import files in a sub-folder of the S3 bucket. (Note: If you do enter a folder path, all assets from that folder level in S3 will be imported to the top level in your Dash)
If your bucket is in a region other than eu-west-1, open up the Advanced options and enter the correct region.
ℹ️ Files we don't import
We don't import the following:
Hidden files, i.e. those with a filename starting with a "."
Windows thumbnail database files, i.e. those with a filename "Thumbs.db"
Step 5 (optional): Import asset metadata
Now you have imported your files, you might want to update their metadata in bulk as well. See this article to learn how to do a metadata import.