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How do I import my Google Drive assets into Dash?
How do I import my Google Drive assets into Dash?

How to bulk import files from Google Drive into your Dash account

Updated over a week ago

Migrating assets from Google Drive to Dash might seem daunting; however, Dash is here to make it simple. As an admin user, all you have to do is connect your Google Drive account to Dash!

Step 1: Prepare your files within Google Drive

Take a look at your existing folder structure in Google Drive and come up with a strategy on how you would like to organise your files moving forward with Dash.

πŸ’‘You can easily re-organise your assets once they are in Dash, but it is a great idea to have an initial structure before the import.

Step 2: Connect a Google Drive account to Dash

Select the + Add Files button in the upper right-hand corner and select Google Drive.

πŸŽ‰ You can now browse your Google Drive files within Dash.

Step 3: Copy files to Dash

Select the files you want to upload into Dash. If you select a folder in your Google Drive, any subfolders will also be created when copied into Dash.

Once you're finished with your selection, click Copy to Dash.

πŸ’‘ You can click away whilst the import is in progress, and return later by clicking + Add files at any point.

Once complete, your assets will be searchable and browseable in Dash 😁 Don't forget to bulk edit and add tags to boost their searchability.

πŸ’‘If you select assets rather than folders from your google drive, you can find them in Dash in the filter bar under Folders > Not in any folders

Importing files shared with you

You can import assets that have been shared with you. To do this, make sure they have been added to your Drive first:

  1. Go to the "Shared with me" view in Google Drive

  2. Select the asset/s, right-click and choose "Organise > Add a shortcut"

  3. Choose a location to add the file to in your own Drive

  4. The assets will then be selectable within the Dash Google Drive import screen

Frequently Asked Questions

I'm receiving an error "We weren't able to connect to that account."

If you are receiving this error, there are a few possible causes:

Someone else has already connected to that Google Drive account

A Google Drive account can only be connected to one Dash user account. If you receive this error, it is possible that a different user has already linked their Dash user account to that Google Drive account. Each user should link to their own individual Google account, as opposed to connecting to a shared account.

If you believe this has happened, ask the user to disconnect their Dash from Google Drive using the menu in the Google Drive import screen, and try again. If that doesn't work, get in touch via the in-app chat and we'll be happy to investigate.

You didn't allow Google Drive sufficient permissions when you connected it

When first connecting to Google Drive, you will be asked to tick the permissions we need to access your assets. If you proceed without doing so, the integration will not work.
To check if you Google account has the correct permissions:

  1. Go to your Google connections page and seeing if Dash is listed there

  2. If Dash is listed, click on it and locate the section titled "Dash has some access to your Google Account"

  3. This section will include a permission called "See and download all your Google Drive files"

  4. If the section exists:

    1. Click on "See details"

    2. Then click "Remove access"

    3. Click "Confirm"

    4. Try reconnecting to Google Drive from within Dash

  5. If Dash isn't listed in your Google connections or if you only have a section titled "How Google helps you sign in to Dash", please get in touch via the in-app chat so we can investigate further.

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