⚙️ You must be an Admin user to install the Shopify integration.
If you’re ready to connect Shopify to Dash, follow the steps below:
Request an installation link
Install the integration
Check that your Shopify product catalogue has imported
ℹ️ Note: If you’re on a legacy plan, contact us through the in-app chat to request an installation link. Your installation is complete after Step 2.
Step 1 - request an installation link
Go to Admin > Integrations and find Shopify
Click Get install link for a Shopify store...
Enter your Shopify store domain in the format storename.myshopify.com
Click Save & continue
Our support team will email you an installation link, usually within four working hours.
Step 2 - install the integration
ℹ️ Note: These instructions apply to production Shopify stores. We've received reports that installing the Dash app on a development store prevents the ability to transfer the store to live. Please refer to Shopify's documentation and/or Shopify support for further information.
Open the installation link in our email
Click Install
You'll be redirected to log into Dash:
You may first need to accept the cookie prompt
Enter your Dash username and password, or login using one of the available sign-in options
When you see All set up!, click Back to Shopify
The Shopify integration is now installed.
If you’re on a legacy plan, Step 3 below does not apply. You can now insert Dash assets while working within Shopify.
Step 3 - check your product catalogue import
After installation, Dash automatically imports your Shopify store’s product catalogue into the Products field. You can then use this field to associate assets with your Shopify products and variants.
The first import may take some time. To check its progress, go to Admin > Integrations and find Shopify.
Once the import is complete, learn how to link Dash assets to Shopify products.
ℹ️ Note: The Products field is not available on legacy plans. Contact us through the in-app chat if you’d like to upgrade.
Connect more than one Shopify store
The first Shopify store you connect becomes your primary store.
On current usage-based plans, Dash uses this primary store to:
Receive assets when you export from Dash to Shopify
You can connect additional Shopify stores as secondary stores. Their catalogues are not linked to the Products field, and you cannot export assets to them from Dash.
However, you can browse Dash and insert assets while working within any connected Shopify store.
Add another Shopify store
Go to Admin > Integrations and find Shopify
Click Get install link for another Shopify store...
Follow Steps 1 and 2 in the previous instructions above to install the integration for that store
If you’re on a legacy plan, contact us through the in-app chat to request an installation link for the additional store.
Change your primary Shopify store
⚠️ Warning: Changing your primary store removes the existing product and variant associations to assets via the Products field. Your assets in Dash and Shopify will not be deleted.
Go to Admin > Integrations and find Shopify
Click Change your primary store and follow the instructions
Using the integration
Now that you have set up the integration, you can insert Dash assets while working within Shopify.
If you’re on a current usage-based plan, you can also:
Frequently Asked Questions
Why do I see a message saying “You need to upgrade your Dash plan”?
If this appears during installation, check that you are signed in to Dash as an Admin. If the message persists, contact us through the in-app chat.