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Manage sign-in methods

Control which sign-in methods are available to your users.

Updated over a week ago

Admins can control which sign-in methods are available to your Dash users. Turning a method off removes it from the login page immediately.

This allows you to set an account-level default for your users to authenticate when accessing your Dash (for example, you can enforce your users to use SSO via Google or Microsoft).

Available sign-in methods

You can enable or disable the following options:

  • Email & password
    Users sign in using an email address and a password stored in Dash.

  • Google
    Users sign in with their Google account.

  • Microsoft
    Users sign in with their Microsoft account.

👉 At least one sign-in method must remain enabled.

What happens when you disable a sign-in method?

Disabling a method does not delete user accounts. It only affects how users authenticate next time they log in.

What if a user tries to log in using a method that is no longer enabled?

In this situation, they’ll be prompted to use one of the now-allowed sign-in options instead.

What happens next depends on which method they originally used:


1. Email & password is disabled

If a user originally signed up with email and password, and that option is later disabled:

  • On their next login, they should choose Google or Microsoft

  • As long as they have an account with the same email address, they’ll be logged in automatically

  • No additional setup or account linking is required

Example:
A user signed up with name@company.com using email and password.
Email & password is disabled.

They can now click Sign in with Google (or Microsoft) using name@company.com, and it will just work.


2. Google and Microsoft are disabled

If a user originally signed up with Google or Microsoft, and both options are disabled leaving email & password enabled:

  • The user should click Forgotten password on the login screen

  • They’ll receive an email to set a password

  • Once the password is set, they can log in using email & password going forward

This step is required because users who signed up via Google or Microsoft don’t have a password by default.

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