Dash makes it easy for your team to discover and request access to your Dash account. Having everyone under the same roof fosters a unified and collaborative environment so you can work more efficiently together.
How does a user request access?
When a person starts a free trial in Dash, we check if their business email subdomain matches any subdomains in existing Dash accounts.
If there are matching accounts, we'll give them the option to request access to the matching account or to start their own free trial account.
Who receives the notification to invite the new user?
If the user has requested access, an email is sent to all admins of that account detailing the email address of the person requesting access.
The admin users can then invite the new user to their account. They'll be prompted to choose the right permissions for the new user.
The user requesting access will then receive a user registration email to:
validate their email address
set up their password or connect with Google or Microsoft single sign-on (SSO)
What should I do if I don't recognise the user?
We strongly recommend only inviting the user if you recognise the email address. If you don't recognise the email, here are some steps you can take:
Check if any of your colleagues recognise the email address and assess if the user needs access.
Email the user who's requesting access directly to ask them about the nature of their request.
Ignore the request.
If you're concerned about users requesting access to your account, don't hesitate to contact our support team. You can use the in-app chat or email help@dash.app.