If you have been experiencing problems using Dash, but have found that things work fine when using a private/incognito window, then you need to clear your the Dash cache.
This doesn't require clearing your entire browser cache, you can just clear the cache for a specific site, in this case it would be Dash.
To clear your browser's Dash cache
If you are using Chrome
If you are using Chrome
On your computer, open Chrome and sign into Dash.
Right-click on the page and click "Inspect".
Right-click on the refresh icon and choose "Empty cache and hard reload"
If the above instructions don't match what you see, please refer directly to Google's own instructions to perform a full clear of your cache.
If you are using Edge
If you are using Edge
Open Microsoft Edge on your computer.
Navigate to the website you want to clear the cache for.
Press F12 on your keyboard (Windows) or Command + Option + I (Mac) to open the Developer Tools panel. Alternatively, click the three-dot menu (top-right corner), go to More tools, and select Developer tools.
In the Developer Tools panel, click the Application tab at the top. If you don’t see it, click the » (More options) icon to find it.
In the left-hand menu under Storage, click Clear storage.
Ensure the following options are selected: Cookies, Local Storage, Cache Storage, and Session Storage.
Scroll down and click Clear site data. This clears all locally stored data for the specific website without affecting other sites.
Reload the website to apply the changes and fetch fresh content.