You can always download the original video that you uploaded to Dash, by clicking download and then "Original".
You may, however, prefer to download a smaller size of the video for use on the web, for example, or even trim the video. Here's how to do it in Dash:
How to resize a video
You can either download videos in predefined sizes or specify your own dimensions.
Open a video
Click the Download button
Choose from a preselected list of presets, or for more granular control:
Click "trim/resize"
In the "Size/quality" menu, choose custom and enter your own download dimensions
Click Download
How to trim a video
Open a video
Click the Download button
Click "Trim/resize"
Use the slider to choose your trim, or manually set the start and end times
Optionally choose your download preset/dimensions.
Click Download
Frequently Asked Questions
Can I leave the page while I wait for the download?
Yes, you can leave the video page and continue using Dash while you wait for the download to complete.
Nothing is happening, is that normal?
Because videos can take some time to be resized, there may be a delay between clicking download and the file being downloaded by your browser. If you suspect a video isn't being downloaded, please wait at least 10 minutes, then try again. If it still doesn't work, contact us using the in-app chat with a link to the video you are trying to download and we'll be happy to investigate.