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What counts towards monthly limits?

👉 Applies to: all current usage-based plans.

In February 2023 we launched our usage-based plans, also known as 'value-based pricing' model plans. These plans charge only for the usage of Dash that brings you and your users value:

  • Total GB volume of storage OR total number of assets in your Dash*

  • Total number of monthly downloads of assets

* We switched from the number of assets to GB volume in July 2023. Check your invoice to tell which price model you are on.

This page explains exactly what is and isn't included in these calculations.

Total storage

Total GB volume of stored assets in your Dash.

This includes:

  • Assets in your bin

  • Assets uploaded but not yet submitted

  • Assets uploaded for approval but not yet approved

  • Additional asset versions

Monthly downloads

If you download an asset from Dash, either using the Download button, or from a share page, or via an integration, that counts as a download.

Here is a full list of what constitutes a download:

  • Downloads in the app

  • Downloads from shared collections

  • Downloads from temporary share links

  • Downloads from portals

  • Active embeddable links (each active embeddable link in a month counts as a download)

  • Downloads via integrations, e.g.

    • Inserting an asset into Shopify from our Shopify integration

    • An asset being sent to a different destination via Zapier

    • Inserting an image into Canva from the Dash plug-in

  • Downloads via the API

Total assets

Total assets comprise only of live assets in your Dash.

The following types of assets do not count against your subscription:

  • Older versions of assets

  • Assets in the Bin

  • Assets in the uploads area that are yet to be uploaded/submitted for approval

  • Submitted assets requiring approval

Frequently Asked Questions


What doesn't count towards monthly downloads limits?

Bulk asset exports do not count towards your download limit. These are useful for large-scale data backups, auditing and migrating away from Dash.

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