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Your rights under the Digital Services Act
Your rights under the Digital Services Act

Learn about the DSA, how Dash adheres to it, and what protections it enables for you

Updated this week

What is the Digital Services Act?

The Digital Services Act (DSA) regulates online intermediaries and platforms such as marketplaces, social networks, content-sharing platforms, app stores, and online travel and accommodation platforms.

Its main goal is to prevent illegal and harmful activities online and the spread of disinformation. It ensures user safety, protects fundamental rights, and creates a fair and open online platform environment.

It also provides a way for anyone to report illegal content or other violations directly to the relevant provider.

When did the DSA come into effect?

The DSA applies to all EU Member States from 17th February 2024.

How does the DSA relate to Dash?

Under the DSA, Dash is defined as both an intermediary and a hosting service.

Dash has the ability to share assets publicly, and it is these public assets that are covered by the scope of the DSA.

What measures does Dash take to ensure the legality of shared content?

Dash ensures the integrity and legality of stored content in the following ways:

  • All our customers are bound by our Corporate Social Responsibility Policy (CSR), which governs the types of content that can be stored in Dash, as well as the types of businesses we won't work with.

  • Our CSR is encapsulated within our terms and conditions, which further set out our customers' obligations relating to content uploaded to our services.

Customers must not upload assets to Dash that:

  • promote and/or glorify violence against humans or animals

  • are graphic or explicit in nature

  • are fraudulent or liable to cause harm through deception

  • are hateful according to the United Nations ‘hate speech’ definition outlined above

  • encourage or promote extremist politics and/or acts of terrorism

  • are used to advertise non compliant or counterfeit products

  • infringe consumer protection law

  • contain copyrighted material and are shared without authorisation

How we enforce the DSA

  • If we suspect a violation of this policy, we may investigate and take action, including suspending or terminating services, removing content, and reporting to law enforcement.

  • Members of the public are also able to submit a violation report, as per the process below

How to submit a report under the DSA

If you notice any violations of this policy please report them to our information & security team: If you need to report content to us, please provide the following information:

  1. Reason for Report: Explain clearly why you believe the content is illegal.

  2. Location of Content: Provide the exact URL(s) where the content is located. Include any additional details that can help us identify the content.

  3. Your Contact Information: Include your name and email address. (Note: You do not need to provide this if the content involves serious offences like those mentioned in Articles 3 to 7 of Directive 2011/93/EU.)

  4. Statement of Good Faith: Confirm that you believe the information you are providing is accurate and complete.

If you reside outside of the UK and are an EU citizen, please contact our EU representative, DataRep:

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